Find Business Support

Designing in the open

FBS Filters Aug V2

Phase

Audience

We were focusing on

Test new filter types and categories with the users and understand if these will work for them. Do this as a Closed Card Sort whih gives people categories and asks them to place items into them Follow this up with an Open Card Sort where people can chosse their own groupings

We explored the following things:

What we discovered

| Learning | — | They broadly made sense to users | There was some overlap | All Scotland was welcomed under ‘I am Located In’ | The Language ws fairly straightforward | ‘I operate in’ and ‘I amd looking for support with’ were ambiguous, and where most of teh overlap occured

🧰 We Changed

Change
We iterated to another set of Group Headings
Decided to make teh headings sentences
Decided to make the headings questions

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