SEP Customer UAT

Audience

Focus

• Customer UAT - End to End testing
• Feedback email content, testing

Observations

• The site was praised for being clean and easy to use
• The meta data on Support Options and Events was widely praised at it negated the need to pogo in and out of listings to check the basics
• Issue: It is not being obvious when a link is jumping off to another website
• Issue: The grey footer was modestly criticised, (only on the homepage), but only in the absence of anything serious to point out
• Issue: No method for reusing the address/company search after initial use.

Documents

• Feedback on Content for Emails AND SEP UAT (pdf)