Workshop with partners :: Partner co-creation and co-design

Audience

• Partners (Core 4: SE, BG, SDS, HIE)

Focus

• Co Design the Service Content Management System (Umbraco) and assess the access levels needed
• Discuss the service content life cycle
• Create two new persona (content manager and Enquiry Handler) based on the needs of the partners and the person in these roles in the SEP delivery team

Documents (Observations) Personas and refined storymap

• Refined story map for service content management (pdf)
• Persona - internal staff - Content management (png)
• Persona - internal staff - Enquiry Handler (png)
• Service content lifecycle (pdf)