Examples of inputs to Cognitive, Pure and Usability Scorecards

Cognitive

These have scores of 1, 2 or 3

Actions,Will the user recognise & try to achieve the right outcome?,Is action Visible,Will user recognise action as the correct one (Labelling & Signifiers),Will user understand feedback (Understanding progress towards goal),, Click on Get support for a green project,3,1,3,,Language not customers Click on access specialist support,2,1,2,2,Multiple Links Find out how you can help me,1,1,1,1, Fill in personal Details,1,1,1,1, Fill company details,1,1,1,1, Fill in your message,2,1,2,2,Label is confusing Agree to Ts and Cs,1,1,1,1, Submit,1,1,1,3,Submit button does nothing Read Thankyou Page and…,3,3,3,3, Not Reached

Pure

V1:Word Document,2,2,1,2,1 V2:Word Doc & Web Version,2,1,1,1,0 V3:Survey Monkey Version,1,1,1,1,0

Week 1. EOI v1:,2,3,1,1,2,2 Week 2. EOI v2:,1,1,1,1,2,2 Week 3. EOI v3:,1,1,1,1,1,1

V1:Word Document:,2,3,1,2,1,1 V2:Word Doc & Web Version:,2,1,1,1,1,1 V3:Web > Survey Monkey Version:,1,1,1,1,1,1

V1:Word Document:,2,3,1,2,1,1,2,3,1,2,1,1,2,3,1,2,1,1 V2:Word Doc & Web Version:,2,1,1,1,1,1,2,1,1,1,1,1,2,1,1,1,1,1 V3:Web > Survey Monkey Version:,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1

V1:Word Document,2,3,1,2,1,1,2,3,1,2,1,1,2 V2:Word Doc & Web Version,2,1,1,1,1,1,2,1,1,1,1,1,2 V3:Survey Monkey Version,1,1,1,1,1,1,1,1,1,1,1,1,1

V1:Word Document,2,2,1,2,2,1 V2:Word Doc & Web Version,1,1,1,1,0,1 V3:Survey Monkey Version,2,1,1,1,0,1 V4:All Survey Monkey,1,1,1,1,0,1 V5:All Survey Monkey,1,1,1,1,0,1

RATINGS

These have scores of 10, 20, 30.....100. and represent percentages

V1:Word Document,90,80,90,80,80,90
V2:Word Doc & Web Version,100,100,100,100,0,100
V3:Web to Survey Monkey,80,80,80,80,0,80
V4:All Survey Monkey, 91,91,86,89 V5:Cognito Form, 81,86,0,90,0,91

EOI Week 1: ,90,80,90,80,80,90 EOI Week 2: ,100,100,100,100,0,100 EOI Week 3: ,80,80,80,80,0,80 EOI Week 4: ,91,91,86,89,0,0 EOI Week 5: ,81,86,0,90,0,91