:: F2F and Skype

Audience

• Three GlobalScots, Two staff, Three companies who have engaged with GlobalScots (GS regions: Scotland, Switzerland, Asia)

Focus

• To get feedback on three design options for the GlobalScot website
• To gain insights on the use of networks and forums

What we discovered

• Little use of the current website
• No version favoured - all lacked impact
• Mobile version preferred (App)
• Too much text on the homepage and typeface too small
• Map was popular if it was interactive
• Confusion between the ‘sign up’ and ‘join the network’ buttons
• Particpants expect info about the network prior to inviitation to join
• Users expect to hover over icons for more information
• Unsure who the site is designed for, so clear signposting required for different audience types
• Worry that network/forum could be used for sales and marketing purposes rather than intented purpose

What we’ll do next

• Test the wireframes with users who have no experience of the GlobalScot service to get additional insights