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> Sense making session - HIE - SoSEP
What we did
- Sense making session for the team to get a shared understanding of the 7 user research sessions done the previous week
- Recruit customers for further testing sessions with a focus on customers in the Third sector and Community organisations
- Follow up interviews with some key people from SoSEP and the councils to get a better understanding of the community organisations needs and expectations
- More Card sorting testing for the Information Architechture (IA)
- Gathered analytics of the SoSEP website for the period covering Nov 2019 Jan 2020
- Looked at previous personas done for Highlands and Islands Enterprise (HIE), and a Scottish Enterprise (SE) corporate website for potential reuse
Why
- The research done the previous week highlighted that the Community aspects were really important in the South of Scotland area and we needed more data
- Highland and Islands Enterprise (HIE) has a similar focus on Community compared to the rest of Scotland, so some of their personas can be reused
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