Funding

Alpha & Beta (2020 / 2021)

• Timeline of Research
• Timeline of Research - Summary
• Problem statements
• Goal Statements
• Assumptions
• Objectives
• Change Statements
• Success Metrics
• Hypotheses
• Research Activities Performed

• All of these together

• Change Log

• User Needs - Customers & Staff
• User Needs Detailed- Customers & Staff

• Personas

• Service Blueprint v0.1- TBC
• Tube Map v2.0

Discovery (2020 and before)

• Timeline of Research
• Timeline of Research - Summary
• User Needs - High Level

Resources

• This page