August - September Discovery Research
Phase: Discovery
Audience
- Funding Project Team, Stakeholders, Product Owner & Customers
What we discovered
| Learning | Area |
|---|---|
| 💡 Single approval paper draft and due diligence model (internal staff testing) |  |
| All users happy with content (approval paper) | Sentiment |
| Users would prefer content to be re ordered | Layout/ Design |
| Layout of summary table confusing (approval paper) | Layout/ Design |
| Users were concerned how flexibile the due dilligence process was | Sentiment |
| Users wanted sample completed papers to use as exemplars | Â |
| 🧰 We Changed |  |
| Content re ordered | Â |
| Clarification provided to users on due dilligence model | Â |
| comprehensive guidance and exemplar papers created for staff use | Â |