December 2018 Discovery Research

Phase: Discovery

Audience

• Funding Project Team, Stakeholders, Product Owner & Customers

What we discovered

Learning | Area — | — 💡 The prototype of online application process. To inform the next iteration of the process | Users happy with the content and process | Sentiment the role of Amaqus needs to be explained | General ? Directors not always involved directly with projects. Once someone is verified, they would like to be able to invite others to contribute | Account/ Login Save and come back option is crucial | Navigation Some users are not confident about using their phone and are are concerned that there is a security risk in this process | Sentiment Some users have concerns about having appropriate ID’s | Account/ Login 🧰 We Changed |
explained the role of amiqus at different stages of the journey. |