January 2019 Discovery Research
Phase: Discovery
Audience
- Funding Project Team, Stakeholders, Product Owner & Customers
What we discovered
| Learning | Area |
|---|---|
| 💡 Wireframe for grant eligibility |  |
| Internationalisation is not understood | Language |
| Confusion about internationalisation and validate your opportunities | Language |
| We Learnt: Too much internal language used | Language |
| V7 was the most popular version, users liked the table of costs | Language |
| We Learnt: Speak to specialist option appreciated | Help |
| users confused about eligibility | Language |
| 🧰 We Changed |  |
| The business intent statements. We have reduced the number of these and will be working with a technical copy writer in April. https://43te0v.axshare.com/#c=2 | Â |