Funding

Funding Services

Home > Funding > Timeline > Jul_2020

SIB July 10th 2020 Alpha/Beta Research

Phase: Alpha/Beta

Audience

Funding Project Team, Stakeholders, Product Owner & Customers

Focus

To test 4 versions of the file upload page, for users to add evidence in support of their application to the Early Stage Growth Challenge Fund.
To determine whether users:
- Understand where and how to upload files
- Prefer version A, B, C or D
To get users thoughts on:
- Layout and feel of the page
- ‘Browse files’ dropdown menu

What we discovered

Learning
💡 Early Stage Growth Challenge Fund: file upload page
Majority of users were clear on how to upload documents to each version of the page.
Preference was to upload documents under each category.
60% of users preferred version D. It was found to be easier to track and match documents to each section as opposed to uploading all at once.
Version D layout was also preferred due to the 3 clear sections and smaller drag and drop box under each.
Users found ‘Browse Files’ section logical and straightforward. Preference was for file ‘options’ to be numbered and match evidence description, to help match documents quickly and easily.

🎧 Quotes

Quote
On Version D: “The text sizes were perfect and the upload window was displayed very well under the respected sections.”
On Version D: “Best version so far, clear concise with the best drag & drop box size and lay out”.
On ‘browse files’: “Excellent, this is how older professionals like myself remember the user interface of pages. Normally, you see buttons everywhere which can be rather confusing.”
On ‘browse files’: “It’s clear and is a good way of prompting me to make sure that all required evidence is contained in the various documents I upload.”
On Version C: “The layout is compacted and the browse files section interferes with the description of each section, which is not good for user readability.”

🧰 We Changed

Change
Develop file upload section based on Version D design.
Add descriptions to the evidence options in the dropdown’s to reflect the names of each piece of evidence and number each option to make it easier and faster to match documents to the evidence.