SIB June 4th 2020 Alpha/Beta Research
Phase: Alpha/Beta
Audience
- Funding Project Team, Stakeholders, Product Owner & Customers
Focus
- To test the final updated question set used in the new SIB product online application form. To establish whether the questions asked are:
- Clear
- Easily understood
- Expected
What we discovered
| Learning | Area |
|---|---|
| đĄ SIB product online application form |  |
| Overall the questions are clear, straightforward and easy to understand | language |
| Overall the questions are what is expected from a funding application | expectations |
| As with previous round of testing users find sectors list needs an âotherâ option as the list is not exhaustive | Â |
| Continued confusion over meaning of âsanction restricted personâ | language |
| Explanation sought over what is meant by a âhigh growthâ and âinnovativeâ company | language |
𧰠We Changed
| Change |
|---|
| Considering: adding âotherâ option to sectors question |
đŁ Quotes
| Quote |
|---|
| âIt was pretty clear and all broken down to help me understand what was required.â |
| âClearly laid out and easy to understand. The questions gave all definitions where needed and I was able to follow and mentally answer each one.â |
| âI would need to understand some of the criteria a little more in order to be able to answer yes or no - for example the questions about high growth and innovationâ. |
| âThe questions were clear, but would need some research on my partâ. |
| âI donât know what a âsanctions restricted personâ isâ. |
| âBusiness sectors offered do not include all activities, including those of my companyâ. |
| âIâve never filled out a funding application form like this before, but it did all make sense at least!â |