SIB June 15th 2020 Alpha/Beta Research
Phase: Alpha/Beta
Audience
- Funding Project Team, Stakeholders, Product Owner & Customers
Focus
- To test the final eligibility question set used in the SIB Frontier Fund online application.
- To establish whether the questions asked are:
- Clear
- Easily understood
- Expected
What we discovered
Learning |
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💡 *SIB Frontier Fund online application |
The eligibility questions are the type of questions users expect from a funding application. They are very clear and easy to understand. |
Users would be able to answer every question except one person who was unsure what PERF was. |
The majority of users would find this form easy to fill in if they were applying on behalf of their company. |
🎧 Quotes
Quote |
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“Very clear questions, simple response formats. Succinct definitions about terms (e.g. micro business etc.).” |
“Simple questions. Clear spacing. Concepts explained. all easy!” |
“The questions have a very good explanation for each term and are written in language that’s easy to understand.” |
“I would be able to answer most questions on my own or seek the help of my company accountant in order to complete anything I didn’t understand.” |