Opportunity Management

• Timeline of Research
• Timeline of Research - Summary

User research 2021

• See Timeline of Research - Summary for more details of 2021 testing
• EOI 4 & 5 Findings

User Research 2020

• EOI 3 Findings
• EOI 2 Findings
• EOI 1 Findings

Files

• High-level user needs
• Service blueprint - digital v0.5
• Service blueprint - transition v0.2
• Opportunity management tube map v2
• Opportunity hub tube map high-level