Opportunity Management Proposal Wireframe Testing
Phase: Alpha
- 6 potential customers, all SMEs
- Using video calls (Teams)
Focus
- We tested the latest service proposal and we asked them to act as a company that wanted to reduce heating costs and lower carbon emissions, and protect jobs in the process of reducing costs
What we discovered
- The content worked well
- Customers wanted a list of required info in order to prepare themselves
- Customers would appreciate an example project description to give them some idea how to structure theirs
- Customers are uncertain about what our help will cost
- The language presupposes a fully formed and costed Project. Many are at an earlier stage and may still be thinking in terms of problems and challenges
🎧 Quotes
| Quote |
| “Because it’s boxes it looks fairly simple to understand.” |
| “I like the idea of one-to-one support.” |
| “How tailored would this support be?” |
| “I want to see an example of a project.” |
Supporting documents