Find Business Support

Designing in the open

Online testing (January) of Coronavirus advice page layout :: Online research and testing

Audience

Focus

To understand what users think of the layout and appearing of the adivce page (https://findbusinesssupport.gov.scot/coronavirus-covid-19-advice-c), if they can find relevant funding, and if they want to see upcoming funds on the site

Important note

Summary of insights

What do users think of the layout and appearance of this page?

Where would do you on this page if you want to fund coronavirus funding support for your business? (Scenario: you’re a clothing business based in a shop)

Are you able to find a government fund that looks suitable for your business?

-92% said yes

Where would you go on this page if you wanted to find out about upcoming funds that weren’t open for applications yet?

Do they want to see upcoming funds on the site?

Overall summary

Files