Online Research
Audience
- 5 Unmoderated and 3 Face to Face
Focus
- Enquiry Form testing
Observations
- Both the forms are very simple, short and easy to use
- The big green tick on the success page was welcomed
- Business and Address lookup tested well
- No major frustrations were observed
- Small Fonts were an issue at the top of the forms
- People want guidance on how to frame their qurstion or message
Documents