Online Research
Focus
- Support habits and opinion research
- General layout benchmarking Usability Testing
- Scored on Impressions, navigation, layout, information & general functionality
- Enquiry Testing
Observations
- EARLY DAYS AND A BIT OF A KICKING
- GOV.SCOT is good
- ISSUE: Main CTA is not prominent enough
- ISSUE: Text over picture is not easy enough to read
- Issue: Not enough informatiuon density (Too much white space)
- Issue: SUPPORT OPTIONS is not well undestood as a term
- Eligibility and Costs need to be at top of page
Documents