Online testing (February) of About us, events, map, waiting list & search :: Online research and testing
Audience -Scottish & UK Business owners
Focus
To test functionality around
- About us on live website (10 users)
- Events date range (11 ussers)
- Map icons (8 users)
- Waiting list (10 users)
- Keyword search (12 users)
Summary of insights
About us on live website (10 users)
- Most users found the “about us” section easy to read and understand
- They felt that the language was plain and simple and they liked the content. It was concise and informative.
- Small no of users, felt the section to be bland, that the lines and paras were too long and found it difficult to follow.
- Few commented on the bad formatting, spacing and information being repetitive
Events date range (11 ussers)
- Most users found the improved date range design easy to understand (all users) and use (10 out of 11). They were easily able to select the specified dates to test the functionality.
- They felt that it was a simple and straightforward design and date selection was easy.
- Small no of users (4 out of 11), felt the section to be bland and lacked colour and contrast (when compared with the background).
- Few (2 users) commented that the date range should be higher up on the page. Ability to type in dates was also suggested by some users (3 out of 11).
Map icons (8 users)
- The users were shown two different versions of events map icons – version 1 (red/blue colours) and version 2 (blue colours) and majority preferred version 2
Waiting list (10 users)
- 3 versions of waiting list functionality were shown to the users and majority preferred version 3
Keyword search (12 users)
- Search function worked very well across the board and users liked that it was simple, easy to use and that the search results were comprehensive in most cases
- Some dislikes included the layout, lack of sub-categories, predictive text not being available and irrelevant or no results for some search keyword(s)