Summary

During Covid, businesses may experience issues with handling “Physical Post”

• Letters and Parcels are still addressed to offices
• Offices have periods of being unstaffed
• You can’t hand out employees’ home addresses
• Having physical post collected shares the same issues

SO

• Some staff could visit offices in “managed ways” periodically
• Some mail redirect methods were used
• Messaging to customers and clients was needed to highlight the extra time needed to process and respond to physical artefacts
• Talking to banks to “increase flexibility to reflect these longer response times and Cash Flow issues” was needed.

Chronology

• Banks physically opened and closed throughout 2020
• Business offices were open and closed throughout 2020

Variations

• Local variations exist / existed around physical travel which would impact access to offices

Supporting reports and other sources

Tags (keywords)

• Covid
• Office
• Physical access