Summary

In 2021:

• We have too many products and this confuses people
  • 29 Small grant products
  • 8 Large Grant products
  • And other non grant products
• We have too many products to advise on. Our people can’t be experts in that many things.
  • Our product manual (Listing) is 72 pages long.
  • We have 29 product guides each of which is circa 8 pages long
• There are too Many Forms
  • Application forms vary between 4 and 26 pages long

Chronology

• Products vary over time but the genral theme holds true
• Products are in the process of being rationalised during 2021-2022

Variations

• Different specialisms may only deal with a subset of these products and be experts in them
• Opportunity Management means that Opportunity Managers, need to have at least a working knowledge, of all products

Supporting reports and other sources

• Advantage Lab findings

Tags (keywords)

• Products
• Complexity
• Noise
• Learning