International Networks

Beta

Personas

• GlobalScot Persona V9
• Persona Comparison - Members
• Persona Comparison - GlobalScots and Staff

Needs

• User Needs v7
• User Needs vs Features v7

Research

• Timeline of User Research
• Research Questions - v12
• Changes made in response to research - v12
• Decision Log - v12
• Ethics Plan

Guides

• Content guidelines

Journey Maps

• Custoner journey maps

Service Blueprints

• Request help from a GlobalScot
• Join the GlobalScot network as a network member
• Join the GlobalScot network as a GlobalScot
• Post a general request
• Take part in a GlobalScot Project
• Take part in an event

Discovery

• Customer experience maps

  • A day in the life of a GlobalScot
  • Company user
  • Prospective GlobalScot
• User Needs
• Personas
• Service Blueprints
  • Connect with a GlobalScot
  • Join the GlobalScot network
  • Post a general request
  • Take part in a GlobalScot challenge
  • Take part in an event
  • Upgrade my membership

Resources

• This page